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Redington and AWS launch Red.AI, a new initiative to drive GenAI...

8 CCaaS Trends to Keep an Eye on in 2021

Google Launches New Customer Engagement Suite Integrating CCaaS and Gemini

The Impact of Strategic Customer Experience Technology Implementation on Digital Transformation...

HOT NEWS

Exciting Updates in Customer Experience: NICE’s New CEO, Salesforce’s Acquisition of...

Transcom, a global outsourcing company, partners with Netomi AI to enhance...

Zoho Enhances Its Low-Code Development Platform with AI Features

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