Revolutionizing Customer Support: Lorikeet Launches AI Platform for Complex Inquiries
Are you tired of dealing with clunky chatbots and underpowered AI agents when seeking customer support? Well, you’re in luck because a new player in the AI customer experience space is changing the game. Lorikeet, a start-up founded by former executives from Stripe and Google AI, has launched a revolutionary AI platform that can handle even the most complex customer inquiries with ease.
What sets Lorikeet apart from other AI solutions is its unique architecture, which allows it to tackle intricate issues that stump conventional chatbots. This platform is not just another AI chatbot – it’s a sophisticated problem-solving engine that replicates the best support person for every customer interaction.
The company has already seen strong market momentum, with new customers signing up, significant revenue growth, and $5 million in seed funding to support product development and global expansion. Leading fintech and health tech companies in the U.S., Australia, and Asia are already using Lorikeet to solve complex customer problems 24/7.
“We’ve focused first on solving the hardest support tickets because that’s where we can create the most value for our users,” said Steve Hind, Lorikeet’s co-founder and CEO. “Our agent works just like your best human agent – and unlike any other AI agent. This approach allows us to work in highly regulated industries like financial services and healthcare, where accuracy and compliance are non-negotiable.”
Lorikeet’s AI framework is specifically designed to enable AI agents to solve complex tickets normally reserved for the most skilled humans. Instead of relying solely on retrieval-augmented generation (RAG) models, Lorikeet’s architecture goes deeper, allowing the AI agent to follow the same standard operating procedures that top support agents follow.
With Lorikeet, companies can now scale exceptional customer experiences without sacrificing quality or causing frustration. The platform seamlessly integrates with existing company workflows, offering a natural conversational experience while maintaining strict adherence to business rules.
The additional funding secured by Lorikeet will accelerate its global expansion, bringing its innovative AI-powered customer service to more organizations worldwide. This growth aims to meet the surging demand for intelligent, efficient, and accurate customer support solutions across various industries and geographies.
If you’re tired of dealing with subpar customer support experiences, it’s time to give Lorikeet a try. Visit their website to learn more about how their AI platform can revolutionize your customer support operations.
