NICE Announces 2024 International CX Excellence Award Winners
Are you looking for inspiration on how to enhance your customer experience and empower your employees? Look no further than the recent winners of the 2024 International CX Excellence Awards, announced by NICE (Nasdaq: NICE) at their Interactions International event in London.
These award-winning organizations have been recognized for their commitment to CX innovation, delivering effortless, personalized experiences that delight consumers and empower employees. From AI Trailblazers to Outstanding Employee Engagement, these winners are leading examples of the significant results organizations can achieve by leveraging cutting-edge technology.
For example, Harrods UK was awarded the AI Trailblazer for creating real AI business value for their business, consumers, and employees. The Alzheimer’s Society won the Digital Innovation award for leveraging the latest digital and AI technology to provide personalized care to their customers. Maxicare Philippines and ScS were recognized for Outstanding Cloud Realization, while Nespresso and BT received the Outstanding Customer Experience award. Carnival UK took home the award for Outstanding Employee Engagement.
Darren Rushworth, President of NICE International, praised the winners for their dedication to transforming customer and employee experiences. These organizations are setting the bar high for next-gen CX, inspiring NICE to continue innovating and delivering cutting-edge solutions.
With NICE’s world-class cloud native customer experience platform, CXone, organizations of all sizes can create extraordinary customer experiences while meeting key business metrics. Over 25,000 organizations in more than 150 countries partner with NICE to elevate every customer interaction.
If you’re ready to take your customer experience to the next level, learn from the best in the industry and see how NICE can help you achieve your CX goals. Visit www.nice.com to discover more about their AI-powered self-service and agent-assisted CX software for the contact center and beyond.
Congratulations to all the winners of the 2024 International CX Excellence Awards! Your dedication to CX innovation is truly inspiring.
