Hinduja Global Solutions (HGS) Continues to Invest in AI-led Technology Services for Transforming Customer Experiences
Are you ready to dive into the world of AI-led technology services and customer experience transformation? Look no further than Hinduja Global Solutions (HGS), a company that is making waves in the industry with its innovative solutions and commitment to excellence.
HGS is on a mission to help its clients navigate the increasingly digitized world by offering tailored, secure, and responsible AI solutions. With offerings like HGS Agent X, HGS AI Ignite, and HGS CyberSecurity Solutions, the company is at the forefront of accelerating AI adoption and creating a business impact for its clients.
One of the standout offerings from HGS is the award-winning HGS Agent X suite, which has revolutionized productivity and bottom-line results for over 1,300+ agents worldwide. Clients are seeing significant increases in sales conversion rates and decreases in support costs, thanks to the intelligent experience management provided by HGS Agent X.
But HGS isn’t just focused on transforming customer experiences for its clients – it’s also investing in its own workforce. The company is becoming an employer of choice for digital professionals, data analysts, automation experts, and AI specialists, ensuring that it has the talent needed to drive digital transformation.
With operations in 33 locations across 10 countries, HGS is expanding its reach to meet the growing demand for tech-led services. The recent launch of a cutting-edge CX hub in Cape Town and the upcoming opening of a delivery center in Waterloo, Canada, are just a few examples of the company’s commitment to providing best-in-class service delivery.
As HGS looks towards the future, the search is on for a new CEO to lead the company’s digital transformation. With a strong foundation laid by outgoing CEO Partha DeSarkar, HGS is poised for continued growth and success in the AI-led future.
With a team of 18,000+ serving over 360 active CX/Digital clients globally, HGS is a force to be reckoned with in the industry. Whether you’re a client looking for cutting-edge AI solutions or a professional seeking a career in digital transformation, HGS has something to offer for everyone.
Stay tuned for more updates from HGS as it continues to shape the future of customer experiences through digital innovation and AI-led technology services.
