The Evolution of AI: Transitioning from Passive Algorithms to Active Agents

Exploring the Rise of Agentic AI in Customer Experience: A Discussion with Jon Burg, VP Strategy at TechSee

Are you curious about the future of AI in customer experience? Look no further than CX Today’s recent webinar featuring Jon Burg, VP Strategy at TechSee, as he delves into the fascinating world of agentic AI.

Agentic AI is a cutting-edge technology that is revolutionizing the way businesses interact with customers. In this webinar, Jon Burg explains what agentic AI is, how it makes decisions, and how potential issues can be mitigated to ensure safety and robustness. He also explores the dynamic interplay between agentic AI and human agents in the realm of customer experience.

One of the most intriguing aspects of agentic AI is its ability to replicate human cognition. By harnessing the power of AI, businesses can make a measurable impact on their operations and customer satisfaction levels.

If you’re eager to learn more about this groundbreaking technology, be sure to sign up for the webinar hosted by TechSee. It’s a fantastic opportunity to gain valuable insights and stay ahead of the curve in the ever-evolving world of AI.

And if you can’t get enough of AI-related content, don’t forget to subscribe to CX Today’s YouTube channel for more thought-provoking discussions and insights. You can also join the conversation on their Twitter and LinkedIn pages to connect with like-minded individuals and stay informed about the latest trends in customer experience.

Don’t miss out on the chance to explore the exciting possibilities of agentic AI and its potential to transform the way businesses engage with customers. Sign up for the webinar today and embark on a journey towards a more intelligent and customer-centric future.

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