GTS Marks a Decade of Innovation in Customer Experience and Artificial Intelligence

Global Technology Solutions, Inc. Celebrates 10th Anniversary and Decade of Growth and Innovation

Global Technology Solutions, Inc. (GTS) is celebrating a major milestone – its 10th anniversary! Founded in 2014 as a one-person venture, GTS has grown into a leading partner of Genesys, Amazon Web Services (AWS), Google CCAI, and Zoom, specializing in customer experience (CX) and artificial intelligence (AI) solutions.

The journey of GTS over the past decade has been one of growth, innovation, and success. From earning Gold Partner status with Genesys Cloud to becoming an AWS Advanced Partner and Amazon Connect Delivery Partner, GTS has consistently delivered cutting-edge technology solutions to clients worldwide. With a team of over 35 professionals across the U.S., Canada, and India, GTS has completed over 100 successful CX and AI projects, earning a reputation for excellence in the industry.

At the core of GTS’s success are its core values of empathy, innovation, and integrity. The company operates by The Golden Rule, treating others with respect and fostering a culture of teamwork and mutual respect. This commitment to delivering exceptional customer experiences and maintaining transparent communication has been instrumental in building lasting client relationships.

Looking ahead to the next decade, GTS is focused on becoming a top-tier CX and AI platform leader, expanding its reach and continuing to lead the transformation of contact center experiences. With its innovative solutions, strategic partnerships, and dedicated team, GTS is poised for continued success in the industry.

To learn more about Global Technology Solutions Inc. (GTS) and their innovative CX and AI solutions, visit their website at https://www.globo-tek.com. For media inquiries, contact the PR Team at [email protected]

Congratulations to GTS on their 10th anniversary, and here’s to many more years of success and innovation!

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