Discussion with Zeus Kerravala on Avaya’s Announcements, AI Agent Deployments, and Avaya’s Growth Trajectory

Are you interested in the latest developments in customer experience technology? Look no further than CX Today’s recent interview with Zeus Kerravala, Principal Analyst at ZK Research. In this insightful session, hosted by David Dungay, we delve into some key topics that are shaping the future of customer experience.

First up, we discuss Avaya’s recent announcements and demos at Gitex. Avaya is a leading player in the customer experience space, and their latest innovations are sure to make waves in the industry. From AI-powered solutions to cutting-edge customer engagement tools, Avaya is at the forefront of driving innovation in customer experience.

Next, we explore where businesses are finding success with AI Agent deployments. AI-powered agents are revolutionizing the way companies interact with their customers, providing personalized and efficient service at scale. Kerravala shares his insights on how businesses can leverage AI agents to enhance customer satisfaction and drive business growth.

Finally, we turn our attention to Patrick Dennis, CEO of Avaya, and his plans to bring the business back to a growth trajectory. With a wealth of experience in the technology industry, Dennis is well-positioned to lead Avaya to new heights. Kerravala provides his perspective on the strategies that Dennis may employ to drive Avaya’s success in the coming years.

If you’re passionate about customer experience technology and want to stay informed on the latest trends and developments, be sure to subscribe to CX Today’s YouTube channel. Join the conversation on Twitter and LinkedIn to connect with like-minded professionals and share your thoughts on the future of customer experience.

Don’t miss out on the opportunity to stay ahead of the curve in the fast-paced world of customer experience technology. Watch the full interview with Zeus Kerravala on CX Today News and stay tuned for more exciting updates in the world of customer experience. #gitex2024 #CXNEWS #experiencesthatmatter.