Introducing GoTo Connect CX: Revolutionizing Customer Experiences with AI-Powered Tools

In today’s fast-paced business world, providing exceptional customer experiences is crucial for success. Customers have high expectations when it comes to communication and service, and companies need to keep up in order to stay competitive. That’s why GoTo has introduced GoTo Connect CX, a platform designed to help businesses of all sizes achieve great customer experiences while saving time and money.

Connect CX combines GoTo Connect’s award-winning virtual phone system with innovative AI features to create a comprehensive suite of tools for enhancing customer interactions. Olga Lagunova, Chief Product and Technology Officer at GoTo, describes the platform as the “most extensive” suite of affordable AI-powered CX tools available on the market. With Connect CX, businesses can access cutting-edge technology without the high costs typically associated with such solutions.

The platform includes multichannel communication options, AI capabilities like the AI Messaging Assistant and GoPilot virtual assistant, actionable reporting insights, a shared inbox, and advanced integrations with popular CRM systems. These features allow businesses to engage with customers across various channels, streamline tasks, make data-driven decisions, and simplify workflows.

One satisfied customer, Jeff Hanlon, President at MaidPro, praised GoTo Connect for covering all of his business’s communication needs in one platform. The ease of implementation and cost-effectiveness of the solution were particularly highlighted as key benefits.

GoTo’s commitment to providing top-notch IT solutions is evident in their support of over one billion remote support sessions and one million customers. With products like GoTo Resolve, GoTo Connect, and LogMeIn Rescue, GoTo continues to empower businesses to deliver exceptional customer experiences.

In conclusion, GoTo Connect CX is a game-changer for businesses looking to enhance their customer experiences. By leveraging the power of AI and integrating various communication tools into one platform, businesses can streamline their operations, improve customer interactions, and ultimately drive revenue growth and customer loyalty. If you’re looking to take your customer experience to the next level, GoTo Connect CX may be the solution you’ve been searching for.