Lenovo Premier Support Plus: Combining AI and Human Interaction for Seamless IT Support for Today’s Hybrid Workforce

In today’s fast-paced and ever-evolving work environment, efficient IT support is crucial for maintaining employee morale and productivity. A recent global survey conducted by Lenovo revealed that a staggering 74% of employees believe that inefficient IT support negatively impacts their motivation at work and hinders their overall productivity. However, the survey also highlighted that a majority of employees (87%) are open to the adoption of AI technology to help resolve IT issues quickly and effectively.

Enter Lenovo Premier Support Plus – a cutting-edge IT support service that combines the power of AI with human interaction to provide proactive, predictive, seamless, and direct support for today’s hybrid workforce. The survey results clearly indicate that employees value a blend of AI and human support, with 81% preferring this approach.

The benefits of AI-powered IT support are clear – issue resolution with minimal disruption, 24/7 support availability, and the ability to identify and resolve IT-related issues automatically. Premier Support Plus offers a comprehensive range of services tailored to meet the needs of the modern workforce, including AI-driven predictive analytics, accidental damage protection, sealed battery services, and international support entitlement.

With employee productivity and experience at the forefront, Premier Support Plus also provides a dedicated Services Engagement Manager to enterprises, offering proactive asset reporting and tracking. This level of support is essential for organizations looking to enhance employee satisfaction and retain top talent in today’s competitive market.

Lenovo’s commitment to empowering organizations with practical and sustainable technology is evident in the launch of Premier Support Plus, as well as a range of new PC solutions designed to support hybrid working environments. To learn more about how technology can enhance employee experience and how Premier Support Plus can solve your IT support issues, join Lenovo’s global virtual event on 15 March 2023.

Don’t let inefficient IT support hold your workforce back – embrace the power of AI and human interaction with Lenovo Premier Support Plus. Stay ahead of the curve and ensure your organization is future-ready with the right IT support solution.