8th Annual CX Summit in Kuala Lumpur – Transformation Accelerated: Speaker Lineup and Event Details
The 8th Annual CX Summit in Kuala Lumpur is just around the corner, and this year’s theme is “Transformation Accelerated.” With Artificial Intelligence (AI) taking center stage in 2023, the summit promises to be an exciting event filled with discussions on the latest innovations and trends in customer experience.
The lineup of speakers for this year’s summit is impressive, with leading global brands such as NICE, Huawei, Verint, and Talkdesk showcasing their latest innovations in Omni-channel solutions, CRM systems, and Quality & CX tools. With a strong emphasis on AI, attendees can expect to learn about the cutting-edge technologies that are shaping the future of customer experience.
But it’s not just about the latest technologies – the summit will also focus on the basics of customer experience and best practices. Organizing-Chair Vig Sivalingam promises to deliver a well-rounded program that includes real case studies and insights from CX experts in various sectors such as banking, telecoms, e-commerce, retail, travel, and hospitality.
The CX Summit is a collaboration between the Contact Centre Association of Malaysia (CCAM) and key government agencies such as the Ministry of Communications and Digital, the Malaysian Digital Economy Corporation (MDEC), and the Human Resource Development Corporation (HRDC). This partnership aims to make the summit the premier engagement event in the region, showcasing Malaysia’s digital aspirations and capabilities.
If you’re interested in attending the CX Summit, be sure to register your seat today. Tickets are available through the official website at https://cxsummit.com.my/ and are priced at RM2,500.00 for domestic attendees and USD$600.00 for international participants. HRDC claimable for local Malaysians under corporate attendance, making it an affordable option for professionals looking to enhance their knowledge and skills in customer experience.
Don’t miss out on this opportunity to network with industry experts, learn about the latest trends in customer experience, and gain valuable insights that will help accelerate your organization’s transformation journey. Register now and secure your spot at the 8th Annual CX Summit in Kuala Lumpur – Transformation Accelerated.
