Exciting Updates in Customer Experience: NICE’s New CEO, Salesforce’s Acquisition of PredictSpring, and Five9 Developments

“Latest Trends in Customer Experience: Insights from CX Analysts”

Are you a fan of all things customer experience? If so, you won’t want to miss the latest episode of CX Today with Charlie Mitchell! In this exciting edition, Charlie is joined by five prominent CX analysts to dive deep into the hottest news from the customer experience world.

From groundbreaking developments at NICE, Salesforce, and Five9, to Zendesk’s cutting-edge GenAI capabilities, this episode is packed with insights and analysis from industry experts. Zeus Kerravala, Rebecca Wetteman, Simon Harrison, Michael Fauscette, and Martin Schnieder bring their wealth of knowledge and expertise to the table, providing valuable perspectives on the latest trends shaping the CX landscape.

If you’re eager to stay ahead of the curve and learn from the best in the business, be sure to check out the full episode on YouTube. And don’t forget to subscribe to the CX Today channel for more engaging content like this in the future.

Want to join the conversation and connect with fellow CX enthusiasts? Follow CX Today on Twitter and LinkedIn to stay updated on the latest news and insights from the world of customer experience. Don’t miss out on this opportunity to engage with like-minded professionals and stay informed about the latest industry trends.

So what are you waiting for? Dive into the world of customer experience with CX Today and take your knowledge to the next level. Watch the latest episode now and join the conversation online – the future of CX is waiting for you!

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