Exploring RingCentral’s RingCX Platform and New Solutions: A Discussion with Industry Experts

Are you looking to enhance your customer experience strategy? Look no further than RingCentral’s RingCX platform! In a recent discussion hosted by CX Today’s Charlie Mitchell, Jim Payne, Director of Product Marketing for Customer Experience at RingCentral, introduced the platform and its new Agent Assist and Supervisor Assist solutions.

These new solutions offer standout capabilities that are sure to revolutionize the way you interact with your customers. Dave Michels, Lead Analyst at TalkingPointz, also joined the conversation to highlight the eye-catching features of these solutions and discuss RingCentral’s position within the broader CCaaS market.

If you’re interested in learning more about the RingCX platform, be sure to visit RingCentral’s website for a closer look. And if you enjoyed this discussion and want more content like it, don’t forget to subscribe to CX Today’s YouTube channel.

Join the conversation on Twitter and LinkedIn to stay up to date with the latest in customer experience trends. With RingCentral’s innovative solutions, you’ll be well on your way to providing top-notch customer service and improving overall satisfaction. Watch the discussion now and see how RingCentral can take your customer experience strategy to the next level!