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The AI Customer Digest
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CX and AI
Industry News
Best Strategies
Technology and Tools
Challenges and Solutions
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The AI Customer Digest
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Challenges and Solutions
Overcoming 3 Contemporary Contact Center QA Challenges Using AI
The AI Customer Digest
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June 30, 2024
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Best Strategies
Maximizing Contact Center Performance: Best Practices and Strategies for the Future
The AI Customer Digest
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June 30, 2024
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Technology and Tools
Sainsbury’s partners with Microsoft to utilize AI tools for the next...
The AI Customer Digest
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June 30, 2024
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Challenges and Solutions
Best Practices for Adopting AI in the Contact Center as Provided...
The AI Customer Digest
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June 30, 2024
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Best Strategies
Creating a Digital Customer Experience Strategy for 2024
The AI Customer Digest
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June 30, 2024
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CX and AI
Insights on Customer Experience: Navigating the Data Journey in 2024
The AI Customer Digest
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June 30, 2024
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Technology and Tools
10 Ways Artificial Intelligence is Revolutionizing Customer Service
The AI Customer Digest
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June 30, 2024
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Challenges and Solutions
Closing the CX Divide: Aligning Customer and Business Perceptions
The AI Customer Digest
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June 29, 2024
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Best Strategies
Exploring the Concept of High-Touch Customer Service
The AI Customer Digest
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June 29, 2024
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CX and AI
GSA hints at upcoming open-source customer experience tool
The AI Customer Digest
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June 29, 2024
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Technology and Tools
Voice of the Customer Technology: Exploring the Latest Trends
The AI Customer Digest
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June 19, 2024
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Exploring the Latest Trends in Voice of the Customer (VOC) Technology for 2023 The Future of Voice of the Customer (VOC) Technology: Trends Driving CX...
Announcement of the first AI-powered Android update for Google Pixel 9...
August 16, 2024
Revolutionizing Contact Centers with AI: Exploring Customer-Agent Matching
January 21, 2025
Forrester Report: Banks Address Profit Challenges and Decreasing Customer Experience Ratings
November 22, 2024
HOT NEWS
Industry News
CEO Tim Houlne Discusses The Intelligent Workforce in Exclusive Interview
CX and AI
Forethought AI has published its CX Benchmark Report
Technology and Tools
Supervise the use of generative AI in customer interactions or face...
Industry News
Using AI to Solve Customer Service Challenges