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No Jitter Roll: Latest Updates in Enterprise Communication and Collaboration
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AI-powered Google Cloud transforming businesses
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In a world where the speed of change is dizzying, Bobby Allen,...
Agent X Leading the Path to Growth as HGS Shifts Focus...
Hinduja Global Solutions (HGS) Continues to Invest in AI-led Technology Services for Transforming Customer Experiences
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CX and AI
Best Strategies
The Common Pitfalls of AI in Customer Experience
Avoiding Common Pitfalls in AI-Driven Customer Experience: How to Get It Right
Artificial Intelligence (AI) has become a buzzword in the world of customer experience (CX). Companies are increasingly turning to...
White House mandates agencies to create AI strategies and appoint leaders
White House Orders Federal Agencies to Expand Use of Artificial Intelligence and Name Chief AI Officers
The White House’s recent directive to federal agencies regarding the expansion of artificial intelligence (AI)...
The significance of taking a proactive approach in customer service
The Role of AI in Customer Experience: Enhancing Proactive Outreach
In the ever-evolving landscape of customer experience (CX), one major role that has rapidly emerged for AI is better proactive outreach....
Challenges and Solutions
