Exploring AI’s Impact on Customer Experience at the ISG Digital Business Summit
ISG Digital Business Summit DACH: AI's Impact on Customer Experience
The ISG Digital Business Summit DACH is gearing up to be a groundbreaking event in...
Endless Opportunities for Service Providers in Conversational AI
The Future of Contact Centers: Conversational AI Revolutionizing Customer Experience
Cloud-based artificial intelligence has seen a significant boost in its capabilities following the COVID-19 pandemic....
Deepening Partnership Between Verint and Five9 to Enhance Customer Experience with AI
Verint® and Five9 Deepen Partnership with New Cloud-to-Cloud Integration for AI Market Leadership
In the fast-paced world of customer experience and AI technology, the partnership...
ScottsMiracle-Gro and Google Cloud Collaborate to Revolutionize Customer Experience with Generative AI
ScottsMiracle-Gro Company Partners with Google Cloud to Transform Customer Experience with AI
The ScottsMiracle-Gro Company, a leader in lawn and garden care, has teamed up...
Transforming Travel & Hospitality Sector’s CX with Snowflake AI Data Cloud
Snowflake Launches AI Data Cloud for Travel and Hospitality: Revolutionizing Data Insights and Operations in the Industry
The travel and hospitality industry is undergoing a...
Zendesk Becomes First in Customer Experience Industry to Introduce Outcome-Based Pricing for AI Agents
Zendesk Introduces Outcome-Based Pricing for AI Agents, Revolutionizing Customer Service Pricing Model
The Future of Customer Service: Zendesk Introduces Outcome-Based Pricing for AI Agents
In a...
Survey by Kapture CX shows that AI powered sentiment analysis is the top CX...
Key Insights from Kapture CX Survey: Leveraging AI for Enhanced Customer Experience
In today's fast-paced business environment, customer expectations are higher than ever. Customers want...
Survey by Kapture CX reveals that 41% of contact centre experts consider AI powered...
Contact Centre Experts Rank AI Powered Sentiment Analysis as Top CX Solution: Kapture CX Survey - The Financial Express
Are you looking to improve your...
Exploring AI’s Impact on Customer Experience at the ISG Digital Business Summit
Leaders from Airbus, Swiss Re, Roche, and More to Headline ISG Digital Business Summit in Frankfurt
Are you ready to dive into the world of...
Aretum Awarded FEMA Contract for AI and CX Services; Rohit Gupta Comments
FEMA Awards Aretum Contract for Digital Transformation Support
The Federal Emergency Management Agency (FEMA) has recently awarded a contract to Aretum to support their digital...
New
Consider Reading These 9 Top CRM Books
Top CRM Books Worth Reading for Business Success
Are you looking to enhance your knowledge and skills in customer relationship management (CRM)? Look no further!...
