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The AI Customer Digest
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Industry News
Oracle introduces more than 50 AI Agents for business applications
The AI Customer Digest
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September 16, 2024
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Industry News
Steve Miranda Reveals Oracle’s Plan to Improve Applications Using AI and...
The AI Customer Digest
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September 16, 2024
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CX and AI
Can Biden’s Strategy for Improving Customer Experience Succeed?
The AI Customer Digest
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September 16, 2024
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Technology and Tools
New generative AI assistant added to SAP’s CX tools for retailers
The AI Customer Digest
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September 16, 2024
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Challenges and Solutions
Capgemini and Salesforce team up to usher in a new era...
The AI Customer Digest
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September 15, 2024
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Industry News
Aramco Digital and Accenture collaborate to develop AI-skilled workforce in Saudi...
The AI Customer Digest
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September 15, 2024
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Industry News
Researchers are using artificial intelligence in the laboratory to combat wildfires
The AI Customer Digest
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September 15, 2024
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Industry News
Martech News and Releases: September 12 Featuring AI-Powered Technology
The AI Customer Digest
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September 15, 2024
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Industry News
Salesforce Introduces Agentforce: The True Potential of AI
The AI Customer Digest
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September 15, 2024
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CX and AI
Old Meets New
The AI Customer Digest
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September 15, 2024
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Best Strategies
The Impact of Empathy and AI in CX: A Tango that...
The AI Customer Digest
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June 11, 2024
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The Importance of Balancing AI in Customer Experience with Empathy: Enhancing Human Connection and Agent Performance In today's fast-paced world, AI has become an integral...
Sobot to Introduce Enhanced AI Agent in September
August 23, 2024
Survey by Kapture CX reveals that 41% of contact centre experts...
September 21, 2024
IBM and Adobe Collaborate to Enhance Businesses’ GenAI Solutions
July 26, 2024
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Best Strategies
Alinta Energy prioritizes customer experience with tech and strategy overhaul, function...
CX and AI
Yellow.ai introduces Analyze to enhance customer experience automation
Challenges and Solutions
Unlocking productivity and conversion gains for marketers with AI-powered CRM
Technology and Tools
Utilizing ChatGPT for Customer Service: A Step-by-Step Guide