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The AI Customer Digest

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Prashanth Krishnaswami of Zoho discusses AI integration, privacy, and emerging markets...

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Introducing ElevateAI by NICE: Purpose-Built Gen AI for the Contact Center...

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Highlighting AI’s Influence at Trescon’s World CX Summit & Awards 2024

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Survey: Most Organizations See Generative AI as Essential for CX, but...

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Zendesk introduces innovative pricing model for AI agents in Australia based...

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CX and AI

Kore.ai Solutions are now accessible on AWS Marketplace

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Zendesk introduces new pricing model based on outcomes for AI agents

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Zendesk introduces new pricing model for AI agents based on results

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Elon Musk’s Plan for AI-Enhanced News

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Using AI to Solve Customer Service Challenges

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Medallia Introduces New AI Innovations for Enhanced Personalization

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Medallia Launches Four Groundbreaking AI Innovations for Personalized Customer Experiences Medallia, a leader in customer experience management, has recently launched four groundbreaking AI innovations that...

Retailers face trust challenges with the rise of generative AI in...

AI-Powered Customer Experience Trends in 2024: A Glimpse into the Future

Utilizing Customer Data to Provide Personalized Banking Services with Advanced Recommendation...

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