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The AI Customer Digest

The AI Customer Digest
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Technology and Tools

Martech Tools Are Overcoming CX Challenges

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The Customer Segmentation Guide Has Evolved

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Challenges and Solutions

Startek® Generative AI Receives 2025 Excellence in Customer Service Award for...

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Industry News

Zoho Enhances Its Low-Code Development Platform with AI Features

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CX and AI

Ibex to Present AI-Driven Customer Experience Solutions for Utilities at

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Technology and Tools

Why Customer Success Initiatives in Software Companies Are Falling Short

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Industry News

InterVision Boosts AI Development with AWS LLM League and Amazon SageMaker

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Technology and Tools

Forecasting the Global Market Size and Share of AI for Sales...

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Challenges and Solutions

Agents’ Honest Opinions on AI in Customer Service

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CX and AI

Informatica and Carnegie Mellon Collaborate on AI Research

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10 Top Strategies for Enhancing the Customer Experience through Digitalization (2024)

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Strategies for Digitizing Customer Experience: Tools and Techniques for Growth In today’s digital age, customer experience (CX) is more important than ever. Around 73%...

Zendesk Enhances Its Generative AI Features, Introduces Additional Safeguards and Controls

Sprinklr Expands into Customer Feedback Management

Qualtrics Introduces Autonomous AI Agents to Enhance Customer and Employee Experience

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