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The AI Customer Digest
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The AI Customer Digest
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Technology and Tools
Consider These Top Contact Center Vendors in 2024
The AI Customer Digest
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May 27, 2024
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Industry News
Salesforce Unveils New Conversational Intelligence Solution for Service Cloud
The AI Customer Digest
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May 26, 2024
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Industry News
The Impact of LLMs and AI on the Contact Center Industry
The AI Customer Digest
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May 26, 2024
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Industry News
How the Acquisition of Ultimate Could Transform Zendesk
The AI Customer Digest
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May 26, 2024
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Industry News
Interview with Five9 CEO Mike Burkland
The AI Customer Digest
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May 26, 2024
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Industry News
Enterprise Connect 2024: Catch Up on the Latest News
The AI Customer Digest
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May 26, 2024
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Challenges and Solutions
Improving Data Center Efficiency with Direct-to-Chip Liquid Cooling
The AI Customer Digest
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May 26, 2024
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Industry News
Leading Conversational AI Solutions Providers in 2024
The AI Customer Digest
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May 26, 2024
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Industry News
The Ascension and Decline of Air Canada’s AI Chatbot
The AI Customer Digest
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May 26, 2024
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Industry News
Major Tech Companies Commit to Retraining Employees Vulnerable to AI
The AI Customer Digest
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May 26, 2024
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Best Strategies
Gartner’s Study on Generative AI in Marketing Uncovers a Mix of...
The AI Customer Digest
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March 3, 2025
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Gartner’s Study on Generative AI in Marketing: Hype, Hope, and Hesitation Gartner’s generative AI in marketing study reveals hype, hope and a whole lot...
A Reality Check on Contact Center AI
May 25, 2024
Educators and students can now rely on a secure AI ‘scaffolding’...
May 30, 2024
Delivering Real Value Through AI for the Ultimate Customer Experience
July 6, 2024
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Challenges and Solutions
GSA Prepares for Applied AI Challenge Focused on Improving Customer Experience...
CX and AI
Revolutionizing Customer Support with TechSee: A New Era in CX Vision
CX and AI
AI Designed for Customer Experience
Best Strategies
RingCentral and Verint Collaborate to Provide AI-Powered Workforce Engagement Management and...