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The AI Customer Digest

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Salesforce Provides AI Guidance in Response to White House Executive Order

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Challenges and Solutions

IBM and SAP to Enhance Partnership to Assist Clients in Evolving...

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Insider Introduces Over 110 New Clients, Reveals Cutting-Edge Generative AI Solution...

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9 Advanced AI Contact Center Features on Dialpad for Enhanced Customer...

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Industry News

Transcom, a global outsourcing company, partners with Netomi AI to enhance...

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Industry News

Could AI Copilots Be the Future of Customer Experience?

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CX and AI

Korean Air and AWS collaborate to develop AI Contact Center

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Salesforce AI Implemented to Revolutionize Insurance Broker’s Customer Experience

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Technology and Tools

Top AI CRM Software for 2024

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Industry News

AI or Humans: The 2024 Trends Report Unveils the Truth in...

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Yellow.ai Introduces Analyze: Enhancing CX Automation with Advanced Conversational Insights and...

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Yellow.ai Launches Analyze: AI-Powered Solution Reducing Ticket Volume by 30% and Boosting Containment Rates by 10% Are you looking to revolutionize your customer service automation?...

The Impact of AI on the BPO Industry and Contact Centers

AI Customer Support: Applications, Guidelines, and Ethical Considerations

SAP CX tools adapt to changing data privacy regulations and AI...

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