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The AI Customer Digest
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CX and AI
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Posts by The AI Customer Digest
The AI Customer Digest
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Industry News
AI Show – Examining the Newest Developments and Trends in AI
The AI Customer Digest
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July 3, 2024
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Industry News
Exciting Customer Experience Updates from NICE, Genesys, Pega, and Sanas
The AI Customer Digest
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July 3, 2024
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CX and AI
New ‘Contact Center’ launched on Dynamics 365 to improve customer experience...
The AI Customer Digest
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July 3, 2024
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Technology and Tools
Leveraging AI for Enhanced Customer Experience throughout the Entire Journey
The AI Customer Digest
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July 3, 2024
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Challenges and Solutions
VoC and AI: Transforming Customer Understanding
The AI Customer Digest
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July 3, 2024
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Best Strategies
Aberdeen’s 2024 State of Customer Experience: Key Ingredients for Achieving Success
The AI Customer Digest
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July 3, 2024
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Industry News
TTEC and Bright Software introduce new AI-powered learning solution to enhance...
The AI Customer Digest
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July 3, 2024
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Industry News
Exciting Customer Experience Updates from AWS, Snapchat, Sprinklr, and IBM
The AI Customer Digest
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July 3, 2024
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CX and AI
AI and Customer Experience: Creating Contemporary Customer Stories
The AI Customer Digest
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July 3, 2024
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Technology and Tools
MaxContact, a leading provider of contact centre technology, announces accelerated development...
The AI Customer Digest
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July 3, 2024
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Industry News
Salesforce Fully Embraces GenAI in Customer Service with Einstein Service Agent
The AI Customer Digest
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August 28, 2024
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Salesforce Announces Fully Autonomous AI Worker for Customer Service: The Einstein Service Agent Revolutionizing Customer Service: Salesforce Introduces the Einstein Service Agent Last week, Salesforce made...
Aramco Digital and Accenture collaborate to develop AI-skilled workforce in Saudi...
September 15, 2024
Exploring Grok: The ‘Rebellious’ AI of Elon Musk
November 16, 2024
Revolutionizing India’s Healthcare Sector through AI-Powered Customer Experience – Express Healthcare
June 28, 2025
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Industry News
Hexaware Introduces Gen AI App for Improved CX, Now Accessible on...
Technology and Tools
Adobe Study: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human...
CX and AI
Gap utilizes artificial intelligence to increase revenue and improve customer experience
Technology and Tools
The Possibilities of Speech AI: What Can You Create?