The AI Customer Digest

Salesforce Announces Fully Autonomous AI Worker for Customer Service: The Einstein Service Agent Revolutionizing Customer Service: Salesforce Introduces the Einstein Service Agent Last week, Salesforce made...

Aramco Digital and Accenture collaborate to develop AI-skilled workforce in Saudi...

September 15, 2024

Exploring Grok: The ‘Rebellious’ AI of Elon Musk

November 16, 2024

Revolutionizing India’s Healthcare Sector through AI-Powered Customer Experience – Express Healthcare

June 28, 2025

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Industry News

Hexaware Introduces Gen AI App for Improved CX, Now Accessible on...

Technology and Tools

Adobe Study: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human...

CX and AI

Gap utilizes artificial intelligence to increase revenue and improve customer experience

Technology and Tools

AI Show – Examining the Newest Developments and Trends in AI

Exciting Customer Experience Updates from NICE, Genesys, Pega, and Sanas

New ‘Contact Center’ launched on Dynamics 365 to improve customer experience...

Leveraging AI for Enhanced Customer Experience throughout the Entire Journey

VoC and AI: Transforming Customer Understanding

Aberdeen’s 2024 State of Customer Experience: Key Ingredients for Achieving Success

TTEC and Bright Software introduce new AI-powered learning solution to enhance...

Exciting Customer Experience Updates from AWS, Snapchat, Sprinklr, and IBM

AI and Customer Experience: Creating Contemporary Customer Stories

MaxContact, a leading provider of contact centre technology, announces accelerated development...

New

Salesforce Fully Embraces GenAI in Customer Service with Einstein Service Agent

Aramco Digital and Accenture collaborate to develop AI-skilled workforce in Saudi...

Exploring Grok: The ‘Rebellious’ AI of Elon Musk

Revolutionizing India’s Healthcare Sector through AI-Powered Customer Experience – Express Healthcare

HOT NEWS

Hexaware Introduces Gen AI App for Improved CX, Now Accessible on...

Adobe Study: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human...

Gap utilizes artificial intelligence to increase revenue and improve customer experience

The Possibilities of Speech AI: What Can You Create?

EDITOR PICKS

AI Has the Potential to Transform Productivity and Culture – Let’s...

GenAI Kapture CX Unveils Agentic EX to Transform Employee Experience in...

Integrating AI into Your Customer Experience Technology Stack

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