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The AI Customer Digest
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The AI Customer Digest
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Industry News
Patagonia Faces Lawsuit Over Use of Talkdesk Customer Contact Center AI
The AI Customer Digest
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July 16, 2024
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Technology and Tools
The Functionality of Agent Assist Technology in Contact Centers
The AI Customer Digest
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July 16, 2024
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Challenges and Solutions
Leaders of CX All-Stars Share Their Top Challenges for 2024
The AI Customer Digest
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July 16, 2024
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Technology and Tools
Enhancing Customer Experience in the Energy Sector through AI
The AI Customer Digest
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July 16, 2024
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Technology and Tools
Customer Relationship Management (CRM): An Overview
The AI Customer Digest
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July 16, 2024
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Challenges and Solutions
The Current Landscape of Customer Experience in Financial Services for the...
The AI Customer Digest
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July 15, 2024
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Industry News
ServiceNow Teases Customer Service Avatars Powered by GenAI
The AI Customer Digest
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July 15, 2024
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Industry News
Hexaware Introduces Gen AI App for Improved CX, Now Accessible on...
The AI Customer Digest
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July 15, 2024
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Industry News
NICE Recognizes Winners of International CX Excellence Awards, Showcasing Mastery of...
The AI Customer Digest
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July 15, 2024
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CX and AI
Amelia Introduces GenAI Solutions on the Las Vegas Strip
The AI Customer Digest
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July 15, 2024
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CX and AI
Character.AI Introduces New Two-Way Avatar Conversation Feature: Look Who’s Talking!
The AI Customer Digest
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July 4, 2024
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Revolutionizing Communication: Character.AI Introduces Two-Way Voice Conversations with AI Avatars Step into the Future with Character.AI's Avatar Conversations Imagine being able to have a phone call...
ScottsMiracle-Gro and Google Cloud Collaborate to Revolutionize Customer Experience with Generative...
September 25, 2024
Exciting Customer Experience Updates from Salesforce, HubSpot, SAP, and Medallia
July 23, 2024
Top 10 Customer Experience Management Software for 2024
May 21, 2024
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Industry News
8×8 Introduces Engage: Meeting the Growing Demand for AI & Automation...
Challenges and Solutions
Forrester Report: Banks Address Profit Challenges and Decreasing Customer Experience Ratings
Technology and Tools
The Future of Customer Experience in Aberdeen: Key Ingredients for Success...
CX and AI
Top Features of AI-Powered Customer Experience in the U.S. by 2024