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The AI Customer Digest

The AI Customer Digest
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CX and AI

The Next-Generation CX at Valley Fiber Empowered by Actifai’s AI Solutions

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Industry News

The Chief Technology Officers of Wayfair and Zendesk discuss the transformative...

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Challenges and Solutions

Siena Secures $4.7 Million Funding for AI Solution Centered on Customer...

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Challenges and Solutions

Fujitsu tests AI customer service solution at supermarket chain in Japan

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CX and AI

Ulta Beauty adopts low-code technology to enhance customer experience

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Industry News

boost.ai collaborates with CX Effect to provide a hybrid-AI enhanced customer...

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Industry News

The Growth of Conversational AI in Customer Service Market

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Industry News

Exciting Updates from Zoom, Twilio, Five9, Journey, and Avaya

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Industry News

Kore.ai Unveils GALE: A Groundbreaking Generative AI Platform

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Challenges and Solutions

Uniphore Enhances X Platform with Unparalleled AI Capabilities

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Technology and Tools

Integrating AI into Your Customer Experience Technology Stack

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Aligning AI Integration with Business Objectives and Technical Infrastructure for Enhanced Customer Experience At the core, integrating AI into digital customer experience isn’t just...

Companies are teaming up customer service associates with AI to enhance...

Challenges persist in implementing Generative AI in Customer Experience despite its...

Improving Your Contact Center Solution with AI

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