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The AI Customer Digest
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CX and AI
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Posts by The AI Customer Digest
The AI Customer Digest
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http://theaicustomerdigest.com
Technology and Tools
Sprinklr’s AI digital twin replicates entire companies for customer experience
The AI Customer Digest
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August 8, 2024
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Challenges and Solutions
Verizon’s new customer experience leader aims to eliminate customer frustrations
The AI Customer Digest
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August 7, 2024
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CX and AI
Dell Layoffs Result in 12.5K Job Cuts, AVANT Acquires CX Effect:...
The AI Customer Digest
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August 7, 2024
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Technology and Tools
Verizon Introduces New AI Tools to Enhance Customer Experience | Press...
The AI Customer Digest
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August 7, 2024
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Challenges and Solutions
NICE Utilizes AI to Enhance the Online Customer Service Experience
The AI Customer Digest
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August 7, 2024
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Best Strategies
AI is driving a customer-centric shift in the CX paradigm
The AI Customer Digest
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August 7, 2024
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CX and AI
Why ALDO Group Chooses Predictive AI Over Generative AI: An Explanation.
The AI Customer Digest
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August 7, 2024
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Industry News
AI set to transform Australian customer experience by 2027
The AI Customer Digest
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August 7, 2024
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Technology and Tools
Developing a customer service-oriented AI strategy
The AI Customer Digest
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August 7, 2024
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Industry News
Martech Releases and News: May 2 Featuring AI-Powered Technology
The AI Customer Digest
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August 6, 2024
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Industry News
Another Talkdesk Customer Faces Lawsuit Over Use of Contact Center AI
The AI Customer Digest
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August 28, 2024
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Lawsuit Accuses Talkdesk and LegalShield of Secretly Monitoring Customer Communications The recent lawsuit accusing Talkdesk and LegalShield of secretly listening to, recording, and analyzing customer...
Top 13 Customer Experience Conferences to Attend in 2024
August 9, 2024
AI specifically designed for creating optimal customer experiences leads to improved...
January 17, 2025
Aberdeen’s 2024 State of Customer Experience: Key Ingredients for Achieving Success
July 3, 2024
HOT NEWS
Challenges and Solutions
Improving Customer Experience to Address Supply Chain Challenges in Manufacturing
Industry News
UK Customer Experience Leaders Prepare for Revolutionary AI Transformation
Best Strategies
Understanding Demand Generation in Marketing
Industry News
Kore.ai Unveils New Agentic AI Platform with Goal of Revolutionizing Enterprise...