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The AI Customer Digest
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Posts by The AI Customer Digest
The AI Customer Digest
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CX and AI
Kapture CX speeds up the integration of AI-powered customer service bots...
The AI Customer Digest
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August 17, 2024
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CX and AI
New Zendesk study reveals that 83% of leaders in India believe...
The AI Customer Digest
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August 16, 2024
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Technology and Tools
Report on the Tools and Trends of Artificial Intelligence in Customer...
The AI Customer Digest
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August 16, 2024
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Best Strategies
Ikea’s Customer Experience Strategy is Providing Improved Customer Recommendations
The AI Customer Digest
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August 16, 2024
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CX and AI
New Zendesk study reveals that 83% of leaders in India believe...
The AI Customer Digest
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August 16, 2024
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Industry News
The Impact of Conversational and Generative AI on the Banking Sector
The AI Customer Digest
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August 16, 2024
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Industry News
Agents Must Embrace Technology as AI Transforms CX Operations by 2027
The AI Customer Digest
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August 16, 2024
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Industry News
Announcement of the first AI-powered Android update for Google Pixel 9...
The AI Customer Digest
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August 16, 2024
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Technology and Tools
8 AI Tools to Enhance Customer Service | CO
The AI Customer Digest
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August 16, 2024
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Industry News
Empowering All Businesses with GenAI
The AI Customer Digest
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August 16, 2024
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CX and AI
HSBC to focus on Generation AI for enhanced customer experience and...
The AI Customer Digest
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February 20, 2025
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HSBC Deploys Gen AI Initiatives to Drive Efficiency and Consumer Engagement Are you curious about how one of the world’s largest banks is leveraging...
Zendesk introduces new AI-powered pricing plan for increased flexibility
November 15, 2024
Coca-Cola becomes the first brand to experiment with AI tools through...
March 18, 2025
Oracle and IBM enhance AI and supply chains in CloudWorld
September 16, 2024
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SAP CX tools adapt to changing data privacy regulations and AI...
CX and AI
Winners of the 2024 EMEA Inspire Awards Recognized for Achieving CX...