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The AI Customer Digest

The AI Customer Digest
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Salesforce Fully Embraces GenAI in Customer Service with Einstein Service Agent

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The Advantage of a Seamless Customer Experience for Building Loyalty

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Another Talkdesk Customer Faces Lawsuit Over Use of Contact Center AI

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Industry News

In the Era of AI, Utilizing UX is Essential for Conversion...

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Cisco to Purchase Robust Intelligence, an AI-Centric Security Startup

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CX and AI

Tips from Zendesk customers on how to automate customer experience with...

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The Environmental Impact of AI on Our Planet

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Industry News

Interview with Niken Patel from Neuron7.ai conducted by AiThority

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Challenges and Solutions

Verizon enhances customer experience for businesses through AI-powered tools

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Best Strategies

Top 5 Strategies for Mapping the Customer Journey

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CX and AI

Puzzel survey reveals AI’s impact on 2025 CX trends and agent...

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Survey Reveals AI as Critical Tool for Shaping Future of Customer Experience In today’s fast-paced world, customer experience (CX) is more important than ever....

Empowering All Businesses with GenAI

When Generative AI Meets Customer Service: The Evolution of Proactive CX

Open AI is helping Verint’s customer experience thrive

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