IBM and SAP to Enhance Partnership to Assist Clients in Evolving into Next-Generation Enterprises...
"IBM and SAP Announce New Value Generation Partnership Initiative for Client Productivity and Innovation with Generative AI Capabilities and Industry-Specific Cloud Solutions"
Are you ready...
Beta version of Webex Contact Center with AI Assistant will be available soon
Cisco Announces Availability of New Webex Solutions and Features from WebexOne Event
Cisco has recently announced the release of several new solutions and features at...
AI usage surges, posing capacity planning challenges for datacentre operators
The Impact of AI Democratisation on Global Colocation Capacity Demand: A JLL Report
The rise of artificial intelligence (AI) technologies is reshaping the landscape of...
Lenovo’s dedication to customer support and sustainability in supply chain acknowledged
Lenovo Leading the Way in Customer Service and Sustainability
In today's digital age, customers expect more from businesses than ever before. With access to digital...
Improving Data Center Efficiency with Direct-to-Chip Liquid Cooling
The Future of Data Centers: Direct-to-Chip Liquid Cooling Revolutionizing AI and High-Performance Computing in 2024
The integration of artificial intelligence (AI) and advanced cooling technology...
AI Steals the Show at Lenovo Tech World Hong Kong
Survey Shows AI Poised to Take Off in Hong Kong: 95% of CIOs Say AI Budgets Met or Exceeded, But Challenges Remain
The future of...
Updating Military Strategies for the Digital Era
Modernizing Defense: Key Steps for NATO and the EU in the Digital Age
The recent Munich Security Conference (MSC) highlighted the importance of technology in...
The Future Impact of GenAI on Customer Service: Insights from Sprinklr
Exploring the Impact of Generative AI in Customer Service: A Conversation with Sprinklr's Lead Solution Specialist
In the ever-evolving landscape of customer service, the role...
AI Chatbots vs Human Agents: The Customer Support Conundrum
Exploring the Role of Chatbots in Customer Service: Finding the Balance between Efficiency and Empathy
In recent times, the role of chatbots in customer service...
The CIO of LastPass outlines a vision for driving business strategy and innovation
Navigating the Role of a CIO: Challenges, Strategies, and Vision for the Future
In the fast-paced world of technology, the role of a Chief Information...
New
Exciting Updates in Customer Experience: NICE’s New CEO, Salesforce’s Acquisition of...
"Latest Trends in Customer Experience: Insights from CX Analysts"
Are you a fan of all things customer experience? If so, you won't want to miss...
