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The AI Customer Digest

The AI Customer Digest
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Challenges and Solutions

AI Chatbots vs Human Agents: The Customer Support Conundrum

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Industry News

Exciting Updates from Amazon, Zoom, and SugarCRM in Customer Experience

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CX and AI

Afiniti Introduces Latest AI-Powered Avaya Integration

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Technology and Tools

Adobe Study: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human...

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Best Strategies

Investment in digital transformation driven by customer experience and artificial intelligence

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Challenges and Solutions

The CIO of LastPass outlines a vision for driving business strategy...

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Industry News

Executives Informed and COPC Inc. to Launch AI for Customer Experience...

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Technology and Tools

Is AI poised to dominate data analytics?

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Best Strategies

Simplifai Receives AI-Driven Customer Experience Innovator Award at the 15th CX...

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Challenges and Solutions

AI in Manufacturing at Hannover Messe 2024

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Industry News

Zendesk to purchase Ultimate, an AI customer service bot startup

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Zendesk to Acquire Finnish AI Startup Ultimate for Chatbot Development and Automation Integration Zendesk's recent acquisition of Ultimate, a Finnish generative AI startup, is a...

5 Experts Share Their Insights on the Future of CCaaS Platforms

Google Introduces Pixel 9a with Enhanced Features and Restricted AI Functions...

Report Urges Brands to Embrace Voice Technology or Risk Falling Behind

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