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The AI Customer Digest
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CX and AI
Industry News
Best Strategies
Technology and Tools
Challenges and Solutions
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Posts by The AI Customer Digest
The AI Customer Digest
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CX and AI
Which AI is Better for Customer Experience: Conversational AI or Generative...
The AI Customer Digest
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May 25, 2024
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Industry News
Oracle broadens the use of generative AI in its customer experience...
The AI Customer Digest
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May 25, 2024
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Industry News
Integrating Artificial Intelligence into Digital Experiences: Insights from Verizon’s David Werner
The AI Customer Digest
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May 25, 2024
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Challenges and Solutions
The Future Impact of GenAI on Customer Service: Insights from Sprinklr
The AI Customer Digest
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May 25, 2024
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Industry News
Salesforce Einstein Copilot is now widely accessible
The AI Customer Digest
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May 25, 2024
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Industry News
NICE Unveils Interactions 2024, Pioneering the Future of CX AI Excellence...
The AI Customer Digest
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May 25, 2024
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Industry News
A Reality Check on Contact Center AI
The AI Customer Digest
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May 25, 2024
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CX and AI
Leveraging AI-Driven BSS to Enhance Telco CX with Hyper-Personalization
The AI Customer Digest
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May 25, 2024
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Technology and Tools
Adobe: 57% of Indian Consumers Prefer AI-Enabled Tools Over Human Interaction
The AI Customer Digest
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May 24, 2024
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Best Strategies
5 strategies to foster a data-driven environment
The AI Customer Digest
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May 24, 2024
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Challenges and Solutions
Manufacturing CX Outlook for 2023: A Current Assessment
The AI Customer Digest
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September 18, 2024
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Exploring the State of CX in Manufacturing for 2023 The State of CX in Manufacturing for 2023 Customer experience (CX) has become a crucial aspect of...
Artificial Intelligence and Authentic Customer Experience Conversations in 2024
June 17, 2024
AI revolutionizing customer experience
August 25, 2024
Becoming Proficient in the Evolution of the AI Contact Center
September 16, 2024
HOT NEWS
CX and AI
Research Shows that Gen AI Adoption is Opening Up New Opportunities...
CX and AI
AI Filters Being Used by Contact Centers to Shield Staff from...
Industry News
AI’s Bubble Bursting Because You’re Forgetting Two Other Letters: CX
Technology and Tools
Artificial Intelligence’s Impact on Business Operations