The AI Customer Digest

Top 10 Contact Center Innovations of 2024: Revolutionizing Customer Experiences and Efficiency The contact center technology market is constantly evolving, with providers striving to outshine...

Salesforce and Tableau Join Forces to Offer Exclusive AI and Data...

November 17, 2024

Exciting Updates from Dreamforce 2024: Agentforce, Own Company, CCaaS Pilot Program,...

October 12, 2024

Five9 Reveals New Brand Identity, Leading the Way for AI-Human Collaboration

February 6, 2025

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Industry News

Enhanced Collaboration Between Verint and Five9 to Provide AI-Powered Customer Experience

CX and AI

Chinese AI-App Developers Seek International Success in CX Daily

Industry News

Reflecting on India’s Technological Future: The Transformative Role of AI on...

Best Strategies

Enhancing Customer Experience with AI: Insights from SAP News Center

TTEC Digital launches new intelligent customer experience solution leveraging AWS AI...

Collaboration between Infosys and ServiceNow to Revolutionize Customer Experience with AI-driven...

RingCentral MVP transforms into RingEX, a cutting-edge Employee Experience Platform

Oracle Unveils Enhanced AI Features to Drive Sales Growth for Businesses

Oracle Launches New Generative AI Features to Enhance Customer Service for...

Is Your Contact Center Prepared for Deepfakes?

Insider Introduces Sirius AI™: The Ultimate Generative AI Solution for CX,...

6 Ways Artificial Intelligence Can Shape the Future of Customer Service

Collaboration between Sprinklr and WPP Introduces Innovative ‘CX Live AI’ Solution

New

The Best Ten Contact Center Technologies & Capabilities of 2024 (Up...

Salesforce and Tableau Join Forces to Offer Exclusive AI and Data...

Exciting Updates from Dreamforce 2024: Agentforce, Own Company, CCaaS Pilot Program,...

Five9 Reveals New Brand Identity, Leading the Way for AI-Human Collaboration

HOT NEWS

Enhanced Collaboration Between Verint and Five9 to Provide AI-Powered Customer Experience

Chinese AI-App Developers Seek International Success in CX Daily

Reflecting on India’s Technological Future: The Transformative Role of AI on...

Zendesk showcases the newest AI trends and top practices for enhancing...

EDITOR PICKS

AI Has the Potential to Transform Productivity and Culture – Let’s...

GenAI Kapture CX Unveils Agentic EX to Transform Employee Experience in...

Integrating AI into Your Customer Experience Technology Stack

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