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The AI Customer Digest
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Industry News
Enhancing Customer Experience with AI: Insights from SAP News Center
The AI Customer Digest
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May 30, 2024
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Industry News
TTEC Digital launches new intelligent customer experience solution leveraging AWS AI...
The AI Customer Digest
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May 30, 2024
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Challenges and Solutions
Collaboration between Infosys and ServiceNow to Revolutionize Customer Experience with AI-driven...
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May 30, 2024
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Industry News
RingCentral MVP transforms into RingEX, a cutting-edge Employee Experience Platform
The AI Customer Digest
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May 30, 2024
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Industry News
Oracle Unveils Enhanced AI Features to Drive Sales Growth for Businesses
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May 30, 2024
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Industry News
Oracle Launches New Generative AI Features to Enhance Customer Service for...
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May 30, 2024
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CX and AI
Is Your Contact Center Prepared for Deepfakes?
The AI Customer Digest
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May 30, 2024
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Industry News
Insider Introduces Sirius AI™: The Ultimate Generative AI Solution for CX,...
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May 30, 2024
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Technology and Tools
6 Ways Artificial Intelligence Can Shape the Future of Customer Service
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May 30, 2024
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Industry News
Collaboration between Sprinklr and WPP Introduces Innovative ‘CX Live AI’ Solution
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May 30, 2024
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Industry News
The Best Ten Contact Center Technologies & Capabilities of 2024 (Up...
The AI Customer Digest
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August 25, 2024
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Top 10 Contact Center Innovations of 2024: Revolutionizing Customer Experiences and Efficiency The contact center technology market is constantly evolving, with providers striving to outshine...
Salesforce and Tableau Join Forces to Offer Exclusive AI and Data...
November 17, 2024
Exciting Updates from Dreamforce 2024: Agentforce, Own Company, CCaaS Pilot Program,...
October 12, 2024
Five9 Reveals New Brand Identity, Leading the Way for AI-Human Collaboration
February 6, 2025
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Enhanced Collaboration Between Verint and Five9 to Provide AI-Powered Customer Experience
CX and AI
Chinese AI-App Developers Seek International Success in CX Daily
Industry News
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Best Strategies
Zendesk showcases the newest AI trends and top practices for enhancing...