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The AI Customer Digest
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CX and AI
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Posts by The AI Customer Digest
The AI Customer Digest
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http://theaicustomerdigest.com
CX and AI
AI: The Future of Customer Support in Enhancing CX
The AI Customer Digest
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July 1, 2024
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Technology and Tools
Hot and Worthwhile: What to Watch
The AI Customer Digest
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July 1, 2024
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Industry News
The Importance of Generative AI in Enhancing Customer Experience through Knowledge...
The AI Customer Digest
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July 1, 2024
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Industry News
Cirrus Joins the Ranks of CX Vendors Launching Copilots
The AI Customer Digest
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July 1, 2024
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Challenges and Solutions
Keep an Eye on These 4 Data Center Trends in 2024
The AI Customer Digest
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July 1, 2024
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Industry News
Forecasting the Future of Contact Centers in 2024
The AI Customer Digest
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July 1, 2024
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Best Strategies
Rethinking Conversational AI: Why Now is the Time
The AI Customer Digest
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July 1, 2024
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Industry News
Startek® introduces new Generative AI Platform to empower agents and improve...
The AI Customer Digest
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July 1, 2024
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CX and AI
The Power of Conversational Intelligence: Real-life Examples, Achievements, and Future Trends
The AI Customer Digest
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July 1, 2024
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Technology and Tools
Oracle Customer Experience Cloud (CX Cloud): An Overview
The AI Customer Digest
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July 1, 2024
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Best Strategies
The Future of AI and Omnichannel Strategies: What Lies Ahead
The AI Customer Digest
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March 13, 2025
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The Gist: Investment Trends and Innovations in Digital Experience Platforms (DXPs) In the ever-evolving world of digital customer experience, the investment in Digital Experience...
The Impact of AI-Native Platforms on Customer Service: Exploring Unified CX...
January 29, 2025
The Impact of AI on Customer Relationship Technology for Small Businesses
February 22, 2025
Zendesk is the first company in the customer experience industry to...
October 9, 2024
HOT NEWS
Challenges and Solutions
Preparing for the AI Future of Customer Experience: 7 Steps |...
CX and AI
Krisp’s AI-Driven Live Interpretation: Overcoming Language Barriers Instantly
Technology and Tools
The potential risks of using ChatGPT in customer service
CX and AI
AI Filters Being Used by Contact Centers to Shield Staff from...