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The AI Customer Digest

The AI Customer Digest
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Amazon Introduces AI Chatbot ‘Rufus’ for Customers in the United States

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Challenges and Solutions

Overcoming Four Challenges for AI-Driven Customer Experience

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Technology and Tools

Is Speech-to-Text Accuracy in 2023?

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Challenges and Solutions

AI bots are missing a crucial skill needed for customer service...

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Challenges and Solutions

Fujitsu Introduces AI Platform “Fujitsu Kozuchi” to Simplify Access to AI...

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Challenges and Solutions

AI’s Future Role in Contact Centers

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Challenges and Solutions

Luxury Brands Embrace Generative AI to Address Traditional and Modern Challenges

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Best Strategies

5 Practical Applications of Generative AI in Conversational Analytics

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Industry News

Transforming Journalists into Customer Experience Specialists and Performance Marketers: Ensuring the...

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Challenges and Solutions

Exploring BT’s Innovative CPaaS Solutions in Business Communication Landscape

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Industry News

Twilio Introduces New AI Assistants for Customer-Facing Teams

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Twilio Unveils New AI Assistants Framework to Enhance Customer Interactions Twilio, a leading cloud communications platform, has recently unveiled a groundbreaking framework that promises...

Improving Customer Experiences by Addressing AI Bias

Exploring the Latest Advances in AI-Powered Customer Experience

How to Begin Improving CX and EX

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