Exciting Updates from Amazon, Zoom, and SugarCRM in Customer Experience
This Week in CX: Launch of AI Contact Center, CCaaS Success from Zoom, and CRM Acquisition
This week in the world of customer experience (CX) has been filled with exciting developments, from...
Executives Informed and COPC Inc. to Launch AI for Customer Experience Certification Program in...
Exciting New Certification Program Empowers Leaders to Drive Exceptional Customer Experience with AI
Are you a CX leader looking to stay ahead of the curve in the rapidly evolving landscape of AI...
Legacy thinking and processes are ineffective for AI-powered customer experience (CX).
Revolutionizing Contact Center AI: A Task-Orientated Approach with UJET
In the ever-evolving world of customer service and contact centers, the integration of conversational AI has become a hot topic. Many businesses are...
Salesforce and IBM Enhance Collaboration, Focus on Advancements in AI and Data Technology
Salesforce and IBM Expand Strategic Partnership: Enhancing AI and Data Offerings for Customers
Salesforce and IBM have recently announced an expansion of their strategic partnership, aiming to deliver greater customer choice and...
Unlocking AI Success: The Power of Centralized CX Platforms
The Power of Centralized AI in Transforming Customer Experience
Are you ready to take your customer experience to the next level with the power of AI? The promise of AI is truly...
Exciting Customer Experience Updates from Avaya, Sprinklr, Genesys, and Google
This Week in CX: Avaya Acquires Edify, Sprinklr Introduces Digital Twins, and Genesys and ServiceNow Unify Platforms
This week in the world of customer experience (CX) has been filled with exciting news...
Zendesk Revolutionizing Customer Experience with Anthropic and AWS AI Technology
Transforming Customer Experience with Zendesk's AI-powered Solutions
In today's fast-paced digital world, customer experience is more important than ever. With the rise of AI technology, companies like Zendesk are revolutionizing the way...
SAP launches its inaugural AI Customer Experience Center
SAP Launches Global AI Customer Experience Centre in France
SAP, a global leader in enterprise software, has made a significant move in the world of artificial intelligence with the launch of its...
New
Report on the Tools and Trends of Artificial Intelligence in Customer...
Understanding Artificial Intelligence and Its Impact on Customer Experience
Artificial intelligence (AI) is revolutionizing the way businesses operate and interact with customers. From customer service...
