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The AI Customer Digest

The AI Customer Digest
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Technology and Tools

New AI Shopping Tool Product Finder Launched by SAP Emarsys

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Best Strategies

Teleperformance Wins Frost & Sullivan’s 2024 Global Company of the Year...

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Challenges and Solutions

Generative AI: Trends, Challenges, and Breakthroughs Shaping the Future

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Best Strategies

12 Must-Listen AI Podcasts

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Challenges and Solutions

Top 10 AI Customer Service Solutions for Streamlining Client Support

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CX and AI

Forethought AI has published its CX Benchmark Report

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CX and AI

Avaya and LivePerson Collaborate to Offer a Comprehensive Omnichannel Solution

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CX and AI

AI Training: Introducing the Intelligent Contact Center to AI

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Industry News

Introducing Talkdesk’s New One-Click “AI Rewriter” Solution for Contact Center Agents

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Talkdesk Introduces Two New GenAI Solutions to Enhance Customer Experience with Talkdesk CX Cloud Talkdesk, a leading provider of cloud contact center solutions, has recently...

Unified Approach to Contact Centers with Microsoft Dynamics, Teams, Office 365,...

The Benefits of Artificial Intelligence Technologies for Customer Insights

Salesforce Einstein Copilot is now widely accessible

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